Work Experience
Baidu Intelligent Cloud · AI Product Manager
June 2025 – Present
Product Overview: Contributed to the Qianfan AppBuilder—a one-stop, AI-native application development workbench built on large language models.
- Agent Capability Enhancement: Drove iterative improvements in our AI agents' performance by designing and executing evaluation frameworks across data quality, model accuracy, and interaction flows; delivered industry-specific benchmark templates for rapid customization.
- User Experience Optimization: Spearheaded initiatives to lower the barrier to entry and boost customization options, significantly enhancing the product experience for users building AI-powered applications.
ByteDance Volcano Engine · LLM Technical Writing Engineer
April 2025 – June 2025
Product Overview: Contributed to Ark (Fangzhou), Volcano Engine's full-lifecycle large-model service platform—for training, inference, evaluation, and fine-tuning.
- User-Needs Analysis: Analyzed support tickets, survey feedback, and usage metrics to identify high-frequency pain points and defined a roadmap for documentation improvements.
- Technical Documentation: Partnered with product and engineering teams to design and author comprehensive API references, quick-start guides, and best-practice tutorials for large-model integration.
- AI-Tool Co-Development: Collaborated on the development of a documentation Q&A chatbot, an automated error-checking utility, and a PRD-content understanding plugin—streamlining our documentation workflow and boosting developer productivity.
Zhonghuan Ruilan · AI Strategy Product Manager & AI Full-stack Developer & AI Algorithm Engineer
August 2024 – February 2025
Product Overview: Vertical-Industry Environmental LLM & AI-Powered Bidding Agent
- Project 1: Vertical-Industry Environmental LLM
- Challenge: Enterprises faced 15-day response times and low accuracy in legal citations when querying government mailboxes with general-purpose LLMs.
- Solution: Constructed a 'Bad Case' dataset and a multi-dimensional evaluation framework; ingested and structured unstructured Q&A data to build a legal knowledge base.
- Optimization: Systematically refined prompt engineering and RAG retrieval strategies; led model selection and fine-tuning efforts.
- Results: Achieved a +0.30 lift in F1 score and +0.25 in GPT-based evaluation; slashed response latency from 15 days to 1 minute, enabling rapid deployment of a vertical-scenario LLM product.
- Project 2: AI-Powered Bidding Agent
- Goal: Address low efficiency and extraction accuracy in the bidding process.
- Approach: Designed a multi-agent system for bid-document understanding, generation, and automated scoring; systematically delineated LLM capabilities in structured parsing vs. free-form generation.
- Achievements: Extracted key points from 100 pages in under 5 minutes with 92% accuracy and 95% coverage—dramatically improving corporate bidding efficiency and proposal quality.
IMD Business School · Data Science Intern
April 2024 - August 2024
- Analyzed financial documents and earning calls using NLP to derive data-driven conclusions.
Orbbec · Strategic Investment Intern
December 2023 - April 2024
- Conducted in-depth industry research on upstream and downstream sectors from annual reports, financial news to support corporate strategic planning and investment decisions on industrial robotics.
Guangzhou Greenstone Carbon Technology · Project Member
October 2022 - January 2023
- Participated in carbon emissions inventory project for Hechuan District, Chongqing City. Calculated emissions from industrial, agricultural, and forestry sectors using the emission factor method.
Want to know more about my work? Feel free to contact me.
WeChat: _tc95tc GitHub: https://github.com/ltc6539 Email: ltc23@mails.tsinghua.edu.cn ResearchGate: https://www.researchgate.net/profile/Li-Tianchen